The History of Tech Mahindra: How It Became a Global Leader in IT Services

Published on: Mon Mar 06 2023

Tech Mahindra is a global leader in providing innovative IT solutions and services. It has a rich history that started in India in 1986 as a joint venture between Mahindra & Mahindra and British Telecom. Over the years, Tech Mahindra has grown/risen to become a multi-billion-dollar company with a global presence in over 90 countries. In this blog, we'll take a closer look at the history of Tech Mahindra and how it became a global leader in IT services.

The Beginning

Tech Mahindra was founded in 1986 as a joint venture between Mahindra & Mahindra and British Telecom. The company started/began as a small IT services provider with a focus on telecoms. Its primary objective was to offer software development and maintenance services to BT's customers. The joint venture helped the company gain access to BT's global customer base, which played a crucial role in its early success.

Expansion and Growth

In the early 1990s, Tech Mahindra started expanding/growing its operations beyond India. The company set up offices in the US, UK, and Singapore to cater to the needs of its growing customer base. In 1994, it became a public limited company and listed on the Bombay Stock Exchange.

The next few years saw Tech Mahindra diversifying its services and expanding its customer base beyond the telecom sector. The company started giving/offering services in areas like healthcare, finance, and retail. It also started investing heavily in research and development to stay ahead of its competitors.

Tech Mahindra acquired/surpassed Axes Technologies, a company that provided IT services to the telecom sector, in 2005. This acquisition aided /helped the company's position in the telecom industry as well as its expansion into other areas such as enterprise solutions and consulting.

Global Growth

Tech Mahindra's global expansion strategy was continued, with new offices opening in Europe, the Middle East, and Africa. It bought Satyam Computer Services, India's fourth-largest IT services provider, in 2009. This acquisition aided Tech Mahindra in becoming one of the largest IT service providers in India and in expanding its customer base to include some of the world's largest corporations.

Tech Mahindra acquired Lightbridge Communications Corporation, a company based in the United States that provided network engineering services to telecom companies, in 2014. This acquisition enabled the company to strengthen its position in the telecom sector and expand its presence in the US market.

Technology and Innovation

Tech Mahindra has always been at the forefront of technological innovation/advancement. To provide cutting-edge solutions to its customers, the company has heavily invested in research and development and collaborated with leading technology companies.

In recent years, Tech Mahindra has focused on emerging/growing technologies like artificial intelligence, blockchain, and the Internet of Things. The company has set up innovation labs around the world to explore the potential of these technologies and develop new solutions that can help its customers stay ahead of the curve.

The Future

Tech Mahindra's journey from a small IT services provider to a global leader in IT services has been nothing short of remarkable. The company's focus/attention on innovation, customer-centricity and global expansion has helped it stay ahead of its competitors and win the trust of some of the biggest companies in the world.

As the world becomes more digital, the demand for IT services is only going to increase. Tech Mahindra is well-positioned to capitalize on this trend and continue its growth trajectory in the coming years. The company's focus on emerging technologies and its ability to deliver value to its customers will be crucial in maintaining its position as a global leader in IT services.

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